Salesforce
Administrator, Platform App Builder, Sales Cloud, Service Cloud & more
Official certification pageAbout Salesforce
Salesforce is the world's #1 CRM platform, used by over 150,000 organizations worldwide. Its certification program spans administration, development, architecture, and AI — covering every layer of the Salesforce ecosystem from core platform configuration to building autonomous AI agents with Agentforce. With Salesforce running sales, service, and marketing operations at most large enterprises, certified professionals are in demand across industries.
Why get certified
Salesforce certifications are among the most in-demand business application credentials in the market. Salesforce Administrator and Developer certifications appear in a large share of CRM-related job postings, and salaries for certified Salesforce professionals consistently rank in the upper tier for business application roles. The ecosystem's rapid AI expansion — particularly Agentforce — is creating new demand for certified professionals at the intersection of CRM and AI.
By the numbers
13
Exams
7,794
Questions
6
Associate
6
Professional
1
Specialty
All Salesforce Certification Exams
Salesforce · CRT-211
Salesforce Certified Advanced Administrator (CRT-211)
Validates expertise in advanced Salesforce administration, including complex configuration, automation, and extending Sales Cloud, Service Cloud, and Chatter applications. Designed for seasoned administrators who can solve specific business challenges using the full breadth of Salesforce features.
600 questions·105 minutes
Updated · May 202630 freeTry a question
Salesforce · AI-201
Salesforce Certified Agentforce Specialist (AI-201)
Validates expertise in managing and optimizing Agentforce, including building custom AI agents, configuring Prompt Builder, and leveraging Data Cloud to drive AI-powered automation within the Salesforce platform.
600 questions·105 minutes
Updated · May 202630 freeTry a question
Salesforce · BA-201
Salesforce Certified Business Analyst (BA-201)
Validates the ability to understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements. Designed for professionals with at least 2 years of Business Analyst and Salesforce Platform experience.
598 questions·105 minutes
Updated · May 202630 freeTry a question
Salesforce · EX-Con-101
Salesforce Certified Experience Cloud Consultant (EX-Con-101)
Validates expertise in designing, implementing, and optimizing digital experiences on the Salesforce Experience Cloud platform for customers, partners, and employees. Covers Experience Cloud configuration, sharing and visibility, branding, user authentication, and administration.
600 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · MCAE-Con-201
Salesforce Certified Marketing Cloud Account Engagement Consultant (MCAE-Con-201)
Validates expertise in designing and implementing Marketing Cloud Account Engagement (Pardot) solutions that meet customer business requirements. Covers account configuration, lead management, automation, and reporting for scalable MCAE implementations.
598 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · MC-201
Salesforce Certified Marketing Cloud Account Engagement Specialist (MC-201)
Validates expertise in designing, building, and implementing marketing automation workflows using the Salesforce Account Engagement (formerly Pardot) platform. Covers prospect management, email marketing, lead management, and engagement studio automation.
600 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · MC-202
Salesforce Certified Marketing Cloud Email Specialist (MC-202)
Validates expertise in designing, executing, and analyzing email campaigns using Salesforce Marketing Cloud. Covers email marketing best practices, automation, subscriber data management, and campaign analytics.
600 questions·90 minutes
Updated · Jun 202630 freeTry a question
Salesforce · MCE-Con-201
Salesforce Certified Marketing Cloud Engagement Consultant (MCE-Con-201)
Validates the ability to design and implement Marketing Cloud Engagement solutions, including multi-channel campaign architecture, integration, data modeling, and automation. Targets experienced consultants who gather business requirements and deliver customized Salesforce Marketing Cloud implementations.
600 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · SCA
Salesforce Certified Platform Administrator
Validates the skills and knowledge required to administer Salesforce applications, covering configuration, user management, data management, and automation across Sales, Service, and Collaboration Clouds. Designed for administrators with 6+ months of hands-on experience managing Salesforce.
600 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · App-Builder
Salesforce Certified Platform App Builder
Validates the skills and knowledge required to design, build, and implement custom applications using the declarative customization capabilities of the Salesforce Platform. Covers data modeling, business logic, process automation, user interface design, and app deployment.
600 questions·105 minutes
Updated · May 202630 freeTry a question
Salesforce · PDI
Salesforce Certified Platform Developer I (PDI)
Validates the ability to design, develop, and deploy custom applications on the Salesforce Lightning Platform using Apex, Visualforce, and Lightning Components. Demonstrates proficiency in process automation, user interface development, testing, and deployment.
600 questions·105 minutes
Updated · Jun 202630 freeTry a question
Salesforce · Sales-Cloud
Salesforce Certified Sales Cloud Consultant
Validates expertise in designing and implementing scalable Sales Cloud solutions that meet customer business requirements. Candidates demonstrate the ability to architect Sales Cloud solutions and contribute to long-term customer success.
598 questions·105 minutes
Updated · May 202630 freeTry a question
Salesforce · Service-Cloud
Salesforce Certified Service Cloud Consultant
Validates expertise in designing, implementing, and optimizing Salesforce Service Cloud solutions for contact centers. Demonstrates ability to translate business requirements into service solutions covering case management, knowledge management, and omni-channel strategies.
600 questions·105 minutes
Updated · May 202630 freeTry a question
AWS
Microsoft
GCP
EC-Council
ISACA
NVIDIA
PMI
Databricks
ISC2
Confluent
HashiCorp
GitHub
GPM
RIMS
ABA
ITIL
CompTIA
Fortinet
Snowflake
TOGAF