Salesforce · SCA
Validates the skills and knowledge required to administer Salesforce applications, covering configuration, user management, data management, and automation across Sales, Service, and Collaboration Clouds. Designed for administrators with 6+ months of hands-on experience managing Salesforce.
Practice Questions
600
≈ 10 practice exams
Duration
105 minutes
Passing Score
65%
Difficulty
AssociateLast Updated
Jun 2026
Use this SCA practice exam to prepare for Salesforce Certified Platform Administrator with realistic questions, detailed explanations, and focused study modes. The practice bank includes 600 questions for Salesforce SCA, so you can review the exam steadily instead of relying on one long cram session.
As you practice, pay extra attention to recurring topics such as Configuration and Setup, Object Manager and Lightning App Builder, Sales and Marketing Applications, Service and Support Applications, and Productivity and Collaboration. Start with short sessions to identify weak areas, then move into timed quizzes once your accuracy is consistent.
The explanations are especially useful when you want to connect exam wording to the responsibilities and scenarios described in the official certification guidance. Use the free preview first, then unlock the full question bank when you are ready to build a complete study routine.
The Salesforce Certified Platform Administrator certification validates the skills and knowledge required to configure, manage, and extend Salesforce applications across Sales Cloud, Service Cloud, and Collaboration features. The credential demonstrates proficiency in core platform administration tasks including user management, security configuration, data management, automation via Flow, and reporting. As of December 15, 2025, the exam was updated—and officially renamed from 'Salesforce Certified Administrator' to 'Salesforce Certified Platform Administrator'—to reflect the evolving responsibilities of modern admins, incorporating Agentforce AI capabilities alongside traditional configuration skills.
The updated exam blueprint places the heaviest emphasis on Data and Analytics Management (17%), followed by Configuration and Setup, Object Manager and Lightning App Builder, and Automation (each at 15%). Sales and Marketing Applications, Service and Support Applications, and Productivity and Collaboration each account for 10%, while the newly introduced Agentforce and AI domain rounds out the exam at 8%. This distribution signals Salesforce's strategic direction: admins are increasingly expected to govern data quality for AI readiness and configure AI agents through Agent Builder alongside their foundational platform duties.
This certification is designed for current or aspiring Salesforce administrators who work hands-on with the Salesforce platform on a daily basis. Ideal candidates hold titles such as Salesforce Administrator, System Administrator, CRM Administrator, or Business Systems Analyst, and are responsible for managing users, configuring objects and fields, building automations, and maintaining org security. Salesforce recommends at least six months of practical, hands-on experience administering Salesforce before attempting the exam.
Professionals using this certification as a career entry point—transitioning from IT support, business analysis, or operations roles—will also benefit. It serves as the foundational credential on the Salesforce certification path and is a prerequisite expectation for more advanced credentials such as Salesforce Certified Advanced Administrator, Platform App Builder, and various consultant certifications.
Salesforce does not enforce any formal prerequisites to register for this exam. However, the official exam guide recommends a minimum of six months of experience administering Salesforce in a real-world environment. Candidates should be comfortable navigating Setup, managing user profiles and permission sets, and working within Lightning Experience.
Recommended knowledge before attempting the exam includes familiarity with Salesforce's core data model (standard and custom objects, relationships), declarative automation tools (particularly Flow), security and sharing model concepts (profiles, roles, OWD, sharing rules), and basic reporting and dashboard creation. Exposure to Sales Cloud and Service Cloud business processes is also expected. Candidates without hands-on org access should use a free Salesforce Developer Edition org to practice configurations before sitting the exam.
The Salesforce Certified Platform Administrator exam consists of 60 scored multiple-choice and multiple-select questions, plus up to 5 unscored survey questions embedded throughout, for a total of up to 65 questions. Candidates are allotted 105 minutes to complete the exam. The exam is delivered as a proctored test, available both at authorized Pearson VUE testing centers and via online remote proctoring through Kryterion.
The registration fee is USD $200, with a retake fee of USD $100 (plus applicable taxes). The passing score is 65%, meaning candidates must correctly answer at least 39 of the 60 scored questions. Scores are reported immediately upon completion. The exam is available in English and Japanese. There is no partial credit; each question is scored as correct or incorrect.
The Salesforce Certified Platform Administrator credential is widely recognized as the industry baseline for Salesforce platform roles and is frequently listed as a minimum requirement in job postings for Salesforce Administrator positions. In the U.S., certified Salesforce administrators report average base salaries of approximately $90,000–$92,000 per year, with senior administrators exceeding $110,000. According to the Salesforce Ben Salary Survey 2025–26, 65% of certified professionals indicated their certification directly increased their salary potential, with many reporting gains of $10,000–$20,000 annually following certification.
Beyond initial administrator roles, this certification serves as the gateway to Salesforce's broader certification ecosystem. Holding it is either a formal prerequisite or a strong recommended baseline for the Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant credentials. As organizations deepen their investment in Salesforce AI and Agentforce capabilities, administrators who hold this certification—now inclusive of AI domain knowledge—are increasingly positioned to own org strategy, data governance, and AI agent configuration, expanding their scope well beyond traditional CRM management.
5 sample questions with answers and explanations. The full bank has 600 questions, enough for 10 full-length practice exams.
Preview — answers shown1. DreamHouse Realty has a flow that looks up a Property record from a registration number entered by a user. Sometimes no Property is found, and the flow fails when it tries to display fields from the missing record. What should the administrator add after the lookup? (Select one!)
Explanation
When a Get Records element might return no record, the flow should branch with a Decision before attempting to use fields from the result. This prevents faults caused by referencing an empty or null record variable.
2. A support administrator is troubleshooting SLA due dates for Cases. The company has multiple business hours records for different regions, and the observed milestone due date does not match the default company schedule. What should the administrator check first? (Select one!)
Explanation
Milestone timing is an SLA configuration issue, so the administrator should first review the business hours used by the entitlement-related configuration for that Case. Dashboard users, queue list view fields, and Knowledge categories do not determine SLA due-date calculations.
3. An administrator created a Lightning App Builder page that should appear as a standalone workspace tab in a custom Lightning app. The page is not tied to one record and is not the Home tab. Which page type should the administrator use? (Select one!)
Explanation
An App Page is a standalone Lightning page that can be added as a tab in a Lightning app. Record Pages are object record detail pages, Home Pages are landing pages, and Email Application Panes are used for email integration side panels.
4. An administrator is reviewing why different users experience a field differently on the same custom object. Which TWO statements correctly compare page layouts and field-level security? (Select two!)
Multiple correct answersExplanation
Page layouts control how fields appear on record pages, while field-level security controls whether the user can access the field at all. FLS is more restrictive and applies beyond the page layout.
5. AW Computing used the Migrate to Flow tool to convert a legacy Process Builder process. After conversion, users report that both the old process and the new flow behavior must be carefully controlled before production rollout. What should the administrator verify before relying on the converted automation? (Select one!)
Explanation
Converted automation should be reviewed, tested, activated, and coordinated so the legacy automation does not conflict with the new flow. Migration tooling helps create flows, but administrators still need to manage activation, testing, and retirement of old automation. A converted record-triggered flow is not automatically a screen flow and does not inherently bypass validation rules.
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