Salesforce · SCA
Validates the skills and knowledge required to administer Salesforce applications, covering configuration, user management, data management, and automation across Sales, Service, and Collaboration Clouds. Designed for administrators with 6+ months of hands-on experience managing Salesforce.
Questions
600
Duration
105 minutes
Passing Score
65%
Difficulty
AssociateLast Updated
Jun 2026
Use this SCA practice exam to prepare for Salesforce Certified Platform Administrator with realistic questions, detailed explanations, and focused study modes. The practice bank includes 600 questions for Salesforce SCA, so you can review the exam steadily instead of relying on one long cram session.
As you practice, pay extra attention to recurring topics such as Configuration and Setup, Object Manager and Lightning App Builder, Sales and Marketing Applications, Service and Support Applications, and Productivity and Collaboration. Start with short sessions to identify weak areas, then move into timed quizzes once your accuracy is consistent.
The explanations are especially useful when you want to connect exam wording to the responsibilities and scenarios described in the official certification guidance. Use the free preview first, then unlock the full question bank when you are ready to build a complete study routine.
The Salesforce Certified Platform Administrator certification validates the skills and knowledge required to configure, manage, and extend Salesforce applications across Sales Cloud, Service Cloud, and Collaboration features. The credential demonstrates proficiency in core platform administration tasks including user management, security configuration, data management, automation via Flow, and reporting. As of December 15, 2025, the exam was updated—and officially renamed from 'Salesforce Certified Administrator' to 'Salesforce Certified Platform Administrator'—to reflect the evolving responsibilities of modern admins, incorporating Agentforce AI capabilities alongside traditional configuration skills.
The updated exam blueprint places the heaviest emphasis on Data and Analytics Management (17%), followed by Configuration and Setup, Object Manager and Lightning App Builder, and Automation (each at 15%). Sales and Marketing Applications, Service and Support Applications, and Productivity and Collaboration each account for 10%, while the newly introduced Agentforce and AI domain rounds out the exam at 8%. This distribution signals Salesforce's strategic direction: admins are increasingly expected to govern data quality for AI readiness and configure AI agents through Agent Builder alongside their foundational platform duties.
This certification is designed for current or aspiring Salesforce administrators who work hands-on with the Salesforce platform on a daily basis. Ideal candidates hold titles such as Salesforce Administrator, System Administrator, CRM Administrator, or Business Systems Analyst, and are responsible for managing users, configuring objects and fields, building automations, and maintaining org security. Salesforce recommends at least six months of practical, hands-on experience administering Salesforce before attempting the exam.
Professionals using this certification as a career entry point—transitioning from IT support, business analysis, or operations roles—will also benefit. It serves as the foundational credential on the Salesforce certification path and is a prerequisite expectation for more advanced credentials such as Salesforce Certified Advanced Administrator, Platform App Builder, and various consultant certifications.
Salesforce does not enforce any formal prerequisites to register for this exam. However, the official exam guide recommends a minimum of six months of experience administering Salesforce in a real-world environment. Candidates should be comfortable navigating Setup, managing user profiles and permission sets, and working within Lightning Experience.
Recommended knowledge before attempting the exam includes familiarity with Salesforce's core data model (standard and custom objects, relationships), declarative automation tools (particularly Flow), security and sharing model concepts (profiles, roles, OWD, sharing rules), and basic reporting and dashboard creation. Exposure to Sales Cloud and Service Cloud business processes is also expected. Candidates without hands-on org access should use a free Salesforce Developer Edition org to practice configurations before sitting the exam.
The Salesforce Certified Platform Administrator exam consists of 60 scored multiple-choice and multiple-select questions, plus up to 5 unscored survey questions embedded throughout, for a total of up to 65 questions. Candidates are allotted 105 minutes to complete the exam. The exam is delivered as a proctored test, available both at authorized Pearson VUE testing centers and via online remote proctoring through Kryterion.
The registration fee is USD $200, with a retake fee of USD $100 (plus applicable taxes). The passing score is 65%, meaning candidates must correctly answer at least 39 of the 60 scored questions. Scores are reported immediately upon completion. The exam is available in English and Japanese. There is no partial credit; each question is scored as correct or incorrect.
The Salesforce Certified Platform Administrator credential is widely recognized as the industry baseline for Salesforce platform roles and is frequently listed as a minimum requirement in job postings for Salesforce Administrator positions. In the U.S., certified Salesforce administrators report average base salaries of approximately $90,000–$92,000 per year, with senior administrators exceeding $110,000. According to the Salesforce Ben Salary Survey 2025–26, 65% of certified professionals indicated their certification directly increased their salary potential, with many reporting gains of $10,000–$20,000 annually following certification.
Beyond initial administrator roles, this certification serves as the gateway to Salesforce's broader certification ecosystem. Holding it is either a formal prerequisite or a strong recommended baseline for the Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant credentials. As organizations deepen their investment in Salesforce AI and Agentforce capabilities, administrators who hold this certification—now inclusive of AI domain knowledge—are increasingly positioned to own org strategy, data governance, and AI agent configuration, expanding their scope well beyond traditional CRM management.
5 sample questions with answers and explanations. Start a practice session to test yourself across all 600 questions.
Preview — answers shown1. A nonprofit needs to import 35,000 new leads from a spreadsheet. The administrator wants a browser-based tool with duplicate checking and does not need to delete, export, or schedule the job. Which tool should be used? (Select one!)
Explanation
Data Import Wizard is a browser-based import tool suited for supported objects such as leads when the volume is within its limit and duplicate checking is desired. Data Loader is better for larger volumes, broader object support, delete/export operations, or scheduled command-line jobs.
2. A support team receives many customer replies by email. The team wants replies to be associated with the existing Case rather than creating a new Case each time. Which capability supports this requirement? (Select one!)
Explanation
Email-to-Case threading helps associate email replies with an existing Case. Web-to-Case hidden fields classify web submissions, assignment rules route ownership, and escalation business hours affect time-based escalation calculations.
3. Universal Containers created a custom object for internal product ideas. Business users say they cannot access the object or its tab, even though the administrator added the tab to a Lightning app. In Object Manager, the deployment status is In Development. What should the administrator do? (Select one!)
Explanation
A custom object with deployment status set to In Development is not available to non-admin users. When the object is ready for business use, changing the deployment status to Deployed makes it available subject to normal security and tab configuration.
4. Cloud Kicks wants automation to run every Friday night to find inactive accounts and create follow-up tasks for account owners. The automation is not triggered by a single record edit and does not require user interaction. Which flow type best fits the requirement? (Select one!)
Explanation
A Schedule-Triggered Flow is designed for automation that runs on a defined schedule and processes records without user interaction. Screen flows require users, before-save record-triggered flows run from record changes and are limited to fast updates on the triggering record, and platform event-triggered flows run when a platform event is published.
5. An administrator adds a new custom record type to the Account object. Users with the Sales profile should use a different page layout for that record type than users with the Operations profile. Where is this controlled? (Select one!)
Explanation
Page layouts for record types are assigned using the profile-by-record-type layout assignment matrix. Compact layouts, sharing settings, and search layouts control different parts of the user experience.
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