Atlassian builds the collaboration tools that run software delivery at most modern engineering organizations — Jira, Confluence, Jira Service Management, and Bitbucket are used by over 300,000 companies worldwide. The Atlassian Certified Professional (ACP) program validates hands-on expertise in administering and configuring these platforms, with role-based exams covering Jira Cloud administration, service project management, and Confluence administration.
Jira is the de-facto standard for agile project tracking and IT service management at enterprises, and dedicated Jira administrators are a real, budgeted role at most large organizations. ACP certifications are the only vendor-recognized way to prove Jira and Jira Service Management expertise, and they are frequently listed in job postings for Atlassian administrator, tools engineer, and ITSM specialist positions.
Atlassian · ACP-420
Validates the ability to configure and manage Jira Service Management company-managed projects on Cloud, covering permissions, agent and customer-facing features, automation, and reporting. Designed for Jira Service Management project administrators.
Atlassian · ACP-120
Validates the ability to configure and administer Jira Cloud at an advanced level, including translating business requirements into Jira configurations. Covers workflows, automation, permissions, project configuration, and issue management.