Atlassian · ACP-120
Validates the ability to configure and administer Jira Cloud at an advanced level, including translating business requirements into Jira configurations. Covers workflows, automation, permissions, project configuration, and issue management.
Practice Questions
600
≈ 9 practice exams
Duration
180 minutes
Passing Score
63%
Difficulty
ProfessionalLast Updated
Aug 2026
Use this ACP-120 practice exam to prepare for Atlassian Jira Administration for Cloud (ACP-120) with realistic questions, detailed explanations, and focused study modes. The practice bank includes 600 questions for Atlassian ACP-120, so you can review the exam steadily instead of relying on one long cram session.
As you practice, pay extra attention to recurring topics such as Workflows and Automation, Permissions and Security, Project Configuration, Issue Types, Fields, and Screens, and Global Settings and User Management. Start with short sessions to identify weak areas, then move into timed quizzes once your accuracy is consistent.
The explanations are especially useful when you want to connect exam wording to the responsibilities and scenarios described in the official certification guidance. Use the free preview first, then unlock the full question bank when you are ready to build a complete study routine.
The Atlassian Certified Professional: Jira Administration for Cloud (ACP-120) is a professional-level credential that validates a candidate's ability to configure, manage, and administer Jira Cloud at an advanced level. The exam assesses competency across both Jira Software Cloud and Jira Service Management, confirming that certified individuals can interpret and translate complex business requirements into effective Jira configurations—covering everything from granular permission schemes and security models to workflow design and automation rules.
The certification demonstrates mastery of Jira Cloud's full administrative surface: global system settings, user and group management, project-level configuration, issue hierarchy customization, notification schemes, and reporting. Unlike entry-level credentials, ACP-120 expects candidates to reason through realistic, scenario-based problems that reflect day-to-day challenges faced by Jira administrators in production environments. Atlassian certifications are valid for 24 months, after which renewal is required to stay current with platform changes.
ACP-120 is designed for practicing Jira administrators who manage Jira Cloud deployments on behalf of their organizations and want to formally validate their expertise. Ideal candidates include Jira Site Administrators, Cloud Platform Administrators, IT Operations professionals, and DevOps engineers who handle day-to-day configuration, user provisioning, and governance of Jira environments. The certification is also well-suited for Atlassian Solution Partners and consultants who need to demonstrate to clients that they possess verified, vendor-recognized skills in cloud administration.
Candidates are expected to have hands-on experience working in Jira Cloud at both the global and project administration levels. Those who administer only a single project or have limited exposure to system-wide settings—such as authentication, global permission schemes, or cross-project automation—should gain broader experience before attempting the exam.
Atlassian does not enforce formal prerequisites for the ACP-120 exam, but strongly recommends that candidates have practical, hands-on experience administering Jira Cloud before attempting it. Candidates should be comfortable navigating both global administration settings (user management, group configuration, system-level permissions, and notification schemes) and project-level settings (workflows, board configuration, issue types, screens, and field configurations). Familiarity with Jira Service Management concepts alongside Jira Software Cloud is beneficial, as the exam covers both products.
Atlassian recommends completing the official 'Jira Administration for Cloud' training course available through Atlassian University prior to sitting the exam. Candidates who have previously passed the ACP-100 (Managing Jira Projects for Cloud) or who have worked in a Jira Cloud admin role for at least one to two years are generally well-positioned for this credential.
The ACP-120 exam consists of approximately 60 scored questions and must be completed within a 180-minute time limit. Questions include multiple-choice and scenario-based formats that present real-world administrative situations requiring candidates to select the best course of action. The passing score is 63%, which corresponds to approximately 38 correct answers out of 60 scored questions. Some sources indicate the total question pool may include up to 75 items, which could include unscored pilot/survey questions that do not count toward the final result.
The exam is delivered online with live remote proctoring and can be taken from a home or office environment, provided the testing space meets Atlassian's proctoring requirements. The exam fee is $249 USD. Atlassian certifications are not affiliated with a testing center model—all sittings are conducted through the online proctored platform.
Holding the ACP-120 credential positions professionals for senior Jira Cloud Administrator, Atlassian Platform Engineer, and IT Operations Lead roles. According to Glassdoor data cited for 2026, certified Jira Cloud administrators in the United States report average salaries around $117,750–$156,068, with senior and principal-level roles reaching over $200,000 depending on geographic location and scope of responsibility. The credential is particularly valuable for Atlassian Solution Partners, enterprise IT teams, and consulting firms that require verifiable proof of platform expertise when bidding for implementation or managed-service engagements.
A 2021 Atlassian survey found that 73% of certified individuals reported increased job prospects following certification. With approximately 90% of new Atlassian customers choosing cloud deployments, demand for cloud-specific administrative expertise continues to outpace supply, making ACP-120 a differentiator over professionals with only server or data-center Jira experience. The certification also serves as a natural stepping stone toward adjacent credentials and roles in DevOps, cloud platform engineering, or IT governance leadership.
5 sample questions with answers and explanations. The full bank has 600 questions, enough for 9 full-length practice exams.
Preview — answers shown1. Fabrikam's Jira Admin, Marcus, holds the Administer Jira global permission and manages workflows, fields, and schemes across the site. He needs to update the organization's verified email domain used for outgoing notifications, but cannot find this option anywhere in Jira's own admin settings. What should Marcus do? (Select one!)
Explanation
Administer Jira grants project creation and work item type, field, workflow, and scheme configuration, but it explicitly excludes organization-level settings such as the verified email domain, which an Organization Admin manages at admin.atlassian.com. Browse Users and Groups only affects name visibility in user pickers and mentions, not organization settings. Membership in jira-admins grants Jira administrator permissions inside the product, not control over organization-wide email domains. Jira's Global Permissions page has no control for email domain configuration at all.
2. Litware's FINANCE project has an issue security scheme configured. Mateo has Browse permission granted through the project's permission scheme, yet he cannot open several work items that his colleagues freely discuss and view. Why is Mateo unable to see these specific items? (Select one!)
Explanation
Issue security schemes operate independently from project permission schemes, restricting visibility of specific work items to only the users, groups, or project roles assigned to the matching security level, even when a user otherwise has Browse permission for the project. If Mateo lacked Browse permission entirely, he would be unable to see any items in the project, not just a subset, which rules out that explanation. Project role membership alone does not control visibility when an issue security scheme is layered on top of the permission scheme. A work item arriving from a project with no default security level would actually become visible to all project members rather than hidden, so that scenario would produce the opposite result.
3. Tailspin's Kanban team wants to plan releases using versions the same way their Scrum counterparts do, by dragging work items onto versions from the Backlog view. They discover their Kanban board has no equivalent version panel in the Backlog. Why? (Select one!)
Explanation
Kanban projects handle version configuration through separate procedures rather than the Backlog view that Scrum projects use, since Kanban has no backlog-driven sprint planning workflow to anchor version assignment. Versions are available in both Scrum and Kanban projects, so restricting them to company-managed projects is incorrect. The Version field itself is supported on Kanban boards; only the Backlog-based management interface differs. Missing Edit Work Items permission would block editing individual issues generally, not specifically explain the absence of a Backlog version panel.
4. An administrator at Contoso selects 25 work items in a company-managed project and opens the bulk edit screen, intending to update several fields at once. Which TWO of the following fields are NOT available for bulk edit and must be changed individually or through a different mechanism? (Select two!)
Multiple correct answersExplanation
Summary and Attachments are excluded from bulk edit in Jira Cloud; Summary must be changed one work item at a time, and Attachments cannot be mass-managed through the bulk change wizard at all. Priority, Components, and Assignee are all standard fields that the bulk edit operation supports for simultaneous updates across the selected work items. Other fields excluded from bulk edit include Description, Environment, Project (which requires the Move operation instead), Resolution (which requires the Transition operation), and time tracking fields like Original Estimate.
5. Adatum's admin edits the 'Standard Permission Scheme,' which is associated with five projects, intending to grant the Delete Issues permission only to the QA-Team group for the 'Mobile' project. After saving, QA-Team members in all five associated projects gain the Delete Issues permission. What should the admin have done to scope the change to only the Mobile project? (Select one!)
Explanation
Because the Standard Permission Scheme is shared across five projects, any edit to it takes effect immediately for every project that uses it, so scoping a change to a single project requires creating a separate permission scheme and associating it only with the Mobile project. Jira does not offer a per-project override within a shared scheme. Granting the permission to individual users instead of the group would still apply across all five projects if left in the shared scheme, and switching the grantee type from group to project role does not change the fact that the scheme itself remains shared across all five projects.
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