Atlassian · ACP-120
Validates the ability to configure and administer Jira Cloud at an advanced level, including translating business requirements into Jira configurations. Covers workflows, automation, permissions, project configuration, and issue management.
Practice Questions
600
≈ 9 practice exams
Duration
180 minutes
Passing Score
63%
Difficulty
ProfessionalLast Updated
Aug 2026
Use this ACP-120 practice exam to prepare for Atlassian Jira Administration for Cloud (ACP-120) with realistic questions, detailed explanations, and focused study modes. The practice bank includes 600 questions for Atlassian ACP-120, so you can review the exam steadily instead of relying on one long cram session.
As you practice, pay extra attention to recurring topics such as Workflows and Automation, Permissions and Security, Project Configuration, Issue Types, Fields, and Screens, and Global Settings and User Management. Start with short sessions to identify weak areas, then move into timed quizzes once your accuracy is consistent.
The explanations are especially useful when you want to connect exam wording to the responsibilities and scenarios described in the official certification guidance. Use the free preview first, then unlock the full question bank when you are ready to build a complete study routine.
The Atlassian Certified Professional: Jira Administration for Cloud (ACP-120) is a professional-level credential that validates a candidate's ability to configure, manage, and administer Jira Cloud at an advanced level. The exam assesses competency across both Jira Software Cloud and Jira Service Management, confirming that certified individuals can interpret and translate complex business requirements into effective Jira configurations—covering everything from granular permission schemes and security models to workflow design and automation rules.
The certification demonstrates mastery of Jira Cloud's full administrative surface: global system settings, user and group management, project-level configuration, issue hierarchy customization, notification schemes, and reporting. Unlike entry-level credentials, ACP-120 expects candidates to reason through realistic, scenario-based problems that reflect day-to-day challenges faced by Jira administrators in production environments. Atlassian certifications are valid for 24 months, after which renewal is required to stay current with platform changes.
ACP-120 is designed for practicing Jira administrators who manage Jira Cloud deployments on behalf of their organizations and want to formally validate their expertise. Ideal candidates include Jira Site Administrators, Cloud Platform Administrators, IT Operations professionals, and DevOps engineers who handle day-to-day configuration, user provisioning, and governance of Jira environments. The certification is also well-suited for Atlassian Solution Partners and consultants who need to demonstrate to clients that they possess verified, vendor-recognized skills in cloud administration.
Candidates are expected to have hands-on experience working in Jira Cloud at both the global and project administration levels. Those who administer only a single project or have limited exposure to system-wide settings—such as authentication, global permission schemes, or cross-project automation—should gain broader experience before attempting the exam.
Atlassian does not enforce formal prerequisites for the ACP-120 exam, but strongly recommends that candidates have practical, hands-on experience administering Jira Cloud before attempting it. Candidates should be comfortable navigating both global administration settings (user management, group configuration, system-level permissions, and notification schemes) and project-level settings (workflows, board configuration, issue types, screens, and field configurations). Familiarity with Jira Service Management concepts alongside Jira Software Cloud is beneficial, as the exam covers both products.
Atlassian recommends completing the official 'Jira Administration for Cloud' training course available through Atlassian University prior to sitting the exam. Candidates who have previously passed the ACP-100 (Managing Jira Projects for Cloud) or who have worked in a Jira Cloud admin role for at least one to two years are generally well-positioned for this credential.
The ACP-120 exam consists of approximately 60 scored questions and must be completed within a 180-minute time limit. Questions include multiple-choice and scenario-based formats that present real-world administrative situations requiring candidates to select the best course of action. The passing score is 63%, which corresponds to approximately 38 correct answers out of 60 scored questions. Some sources indicate the total question pool may include up to 75 items, which could include unscored pilot/survey questions that do not count toward the final result.
The exam is delivered online with live remote proctoring and can be taken from a home or office environment, provided the testing space meets Atlassian's proctoring requirements. The exam fee is $249 USD. Atlassian certifications are not affiliated with a testing center model—all sittings are conducted through the online proctored platform.
Holding the ACP-120 credential positions professionals for senior Jira Cloud Administrator, Atlassian Platform Engineer, and IT Operations Lead roles. According to Glassdoor data cited for 2026, certified Jira Cloud administrators in the United States report average salaries around $117,750–$156,068, with senior and principal-level roles reaching over $200,000 depending on geographic location and scope of responsibility. The credential is particularly valuable for Atlassian Solution Partners, enterprise IT teams, and consulting firms that require verifiable proof of platform expertise when bidding for implementation or managed-service engagements.
A 2021 Atlassian survey found that 73% of certified individuals reported increased job prospects following certification. With approximately 90% of new Atlassian customers choosing cloud deployments, demand for cloud-specific administrative expertise continues to outpace supply, making ACP-120 a differentiator over professionals with only server or data-center Jira experience. The certification also serves as a natural stepping stone toward adjacent credentials and roles in DevOps, cloud platform engineering, or IT governance leadership.
5 sample questions with answers and explanations. The full bank has 600 questions, enough for 9 full-length practice exams.
Preview — answers shown1. Which of the following is NOT a valid grantee type when configuring a security level within a work item security scheme? (Select one!)
Explanation
Components are a project configuration object used to categorize work items by area of a product, such as a module or subsystem, and to support features like default assignee; they are not an access-control mechanism and cannot be selected as a grantee when defining a security level. Individual users, project roles, and groups are all genuine grantee types that can be assigned to a security level, allowing administrators to control who can view restricted work items in several different ways.
2. Which two JQL clauses return an identical set of work items that have no assignee set? (Select two!)
Multiple correct answersExplanation
IS EMPTY and IS NULL are documented as equivalent syntax in JQL for checking that a field has no value, so both clauses return the same set of unassigned work items. The equals operator is not valid for testing emptiness; only the IS EMPTY form works for this purpose, making that clause invalid syntax rather than an equivalent check. IS NOT NULL and the negated inequality form both return the opposite set, work items that do have an assignee, so they do not match the requirement of finding unassigned items.
3. Which of the following is NOT one of the default project roles that Jira Cloud automatically creates for a new company-managed project? (Select one!)
Explanation
Jira Cloud automatically creates exactly three default project roles for company-managed projects: Administrators, Developers, and Users. These roles are referenced by permission schemes, notification schemes, and issue security schemes to grant access without naming individual users. Project Lead is not a project role at all; it is a per-project property that names a single individual responsible for the project, and it cannot hold a membership list or be granted permissions the way a project role can. Administrators, Developers, and Users are each genuine default roles created automatically, so none of them can be the answer to which one is not a default role.
4. When a new company-managed project is created in Jira Cloud, which THREE project roles are automatically created for it? (Select three!)
Multiple correct answersExplanation
Jira Cloud automatically creates exactly three default project roles for every company-managed project: Administrators, Developers, and Users. These roles are referenced by permission, notification, and issue security schemes to grant access without naming individual users. Project Lead is not a project role at all; it is a per-project property that names a single responsible individual and cannot hold a membership list or be granted permissions like a role can. Viewers and Reporters are not roles that Jira creates by default for new projects.
5. Which TWO of the following are valid Jira Cloud global permissions that can be granted to a group? (Select two!)
Multiple correct answersExplanation
Browse Users and Groups and Make Bulk Changes are both genuine Jira Cloud global permissions that can be granted to a group, controlling site-wide capabilities such as viewing user names in pickers and performing bulk operations across projects. Assign Issues, Resolve Issues, and Manage Watchers are project-level permissions configured within a permission scheme, not global permissions, so they cannot be granted at the global level.
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