Atlassian · ACP-120
Validates the ability to configure and administer Jira Cloud at an advanced level, including translating business requirements into Jira configurations. Covers workflows, automation, permissions, project configuration, and issue management.
Practice Questions
600
≈ 9 practice exams
Duration
180 minutes
Passing Score
63%
Difficulty
ProfessionalLast Updated
Aug 2026
Use this ACP-120 practice exam to prepare for Atlassian Jira Administration for Cloud (ACP-120) with realistic questions, detailed explanations, and focused study modes. The practice bank includes 600 questions for Atlassian ACP-120, so you can review the exam steadily instead of relying on one long cram session.
As you practice, pay extra attention to recurring topics such as Workflows and Automation, Permissions and Security, Project Configuration, Issue Types, Fields, and Screens, and Global Settings and User Management. Start with short sessions to identify weak areas, then move into timed quizzes once your accuracy is consistent.
The explanations are especially useful when you want to connect exam wording to the responsibilities and scenarios described in the official certification guidance. Use the free preview first, then unlock the full question bank when you are ready to build a complete study routine.
The Atlassian Certified Professional: Jira Administration for Cloud (ACP-120) is a professional-level credential that validates a candidate's ability to configure, manage, and administer Jira Cloud at an advanced level. The exam assesses competency across both Jira Software Cloud and Jira Service Management, confirming that certified individuals can interpret and translate complex business requirements into effective Jira configurations—covering everything from granular permission schemes and security models to workflow design and automation rules.
The certification demonstrates mastery of Jira Cloud's full administrative surface: global system settings, user and group management, project-level configuration, issue hierarchy customization, notification schemes, and reporting. Unlike entry-level credentials, ACP-120 expects candidates to reason through realistic, scenario-based problems that reflect day-to-day challenges faced by Jira administrators in production environments. Atlassian certifications are valid for 24 months, after which renewal is required to stay current with platform changes.
ACP-120 is designed for practicing Jira administrators who manage Jira Cloud deployments on behalf of their organizations and want to formally validate their expertise. Ideal candidates include Jira Site Administrators, Cloud Platform Administrators, IT Operations professionals, and DevOps engineers who handle day-to-day configuration, user provisioning, and governance of Jira environments. The certification is also well-suited for Atlassian Solution Partners and consultants who need to demonstrate to clients that they possess verified, vendor-recognized skills in cloud administration.
Candidates are expected to have hands-on experience working in Jira Cloud at both the global and project administration levels. Those who administer only a single project or have limited exposure to system-wide settings—such as authentication, global permission schemes, or cross-project automation—should gain broader experience before attempting the exam.
Atlassian does not enforce formal prerequisites for the ACP-120 exam, but strongly recommends that candidates have practical, hands-on experience administering Jira Cloud before attempting it. Candidates should be comfortable navigating both global administration settings (user management, group configuration, system-level permissions, and notification schemes) and project-level settings (workflows, board configuration, issue types, screens, and field configurations). Familiarity with Jira Service Management concepts alongside Jira Software Cloud is beneficial, as the exam covers both products.
Atlassian recommends completing the official 'Jira Administration for Cloud' training course available through Atlassian University prior to sitting the exam. Candidates who have previously passed the ACP-100 (Managing Jira Projects for Cloud) or who have worked in a Jira Cloud admin role for at least one to two years are generally well-positioned for this credential.
The ACP-120 exam consists of approximately 60 scored questions and must be completed within a 180-minute time limit. Questions include multiple-choice and scenario-based formats that present real-world administrative situations requiring candidates to select the best course of action. The passing score is 63%, which corresponds to approximately 38 correct answers out of 60 scored questions. Some sources indicate the total question pool may include up to 75 items, which could include unscored pilot/survey questions that do not count toward the final result.
The exam is delivered online with live remote proctoring and can be taken from a home or office environment, provided the testing space meets Atlassian's proctoring requirements. The exam fee is $249 USD. Atlassian certifications are not affiliated with a testing center model—all sittings are conducted through the online proctored platform.
Holding the ACP-120 credential positions professionals for senior Jira Cloud Administrator, Atlassian Platform Engineer, and IT Operations Lead roles. According to Glassdoor data cited for 2026, certified Jira Cloud administrators in the United States report average salaries around $117,750–$156,068, with senior and principal-level roles reaching over $200,000 depending on geographic location and scope of responsibility. The credential is particularly valuable for Atlassian Solution Partners, enterprise IT teams, and consulting firms that require verifiable proof of platform expertise when bidding for implementation or managed-service engagements.
A 2021 Atlassian survey found that 73% of certified individuals reported increased job prospects following certification. With approximately 90% of new Atlassian customers choosing cloud deployments, demand for cloud-specific administrative expertise continues to outpace supply, making ACP-120 a differentiator over professionals with only server or data-center Jira experience. The certification also serves as a natural stepping stone toward adjacent credentials and roles in DevOps, cloud platform engineering, or IT governance leadership.
5 sample questions with answers and explanations. The full bank has 600 questions, enough for 9 full-length practice exams.
Preview — answers shown1. Litware's support team wants to download every attachment on a single work item as one combined file, instead of downloading screenshots one at a time during bug triage. What must the Jira admin do to enable this? (Select one!)
Explanation
The ability to download all attachments on a work item as a single ZIP file is an optional feature that must be explicitly enabled under Attachments settings, since it ships disabled by default. The "Delete Own Attachments" permission controls whether a user can remove their own uploaded files, which has nothing to do with downloading them in bulk. Because the feature is off by default, no action is not a valid path to enabling it. Building a custom automation rule is unnecessary overhead when the native settings toggle already provides this capability.
2. Priya wants to find all work items created within the last three months and writes the JQL query created >= -3m. The query runs successfully but returns only issues created within the last three minutes. What should Priya change to get the intended three-month result? (Select one!)
Explanation
JQL relative date offsets are case-sensitive: d for day, w for week, M (capital) for month, y for year, h for hour, and m (lowercase) for minute. Since lowercase m already means minutes, Priya's query -3m is parsed as three minutes ago rather than three months, and the fix is to capitalize the unit as -3M. The >= operator is fully supported on date fields, so that is not the issue. Quoting the offset does not change how Jira interprets the unit character. There is no months() function in JQL; relative offsets use the numeric-plus-unit syntax shown above.
3. Contoso wants to display a continuously rotating slideshow of team dashboards on an office wallboard screen, cycling automatically between several different views. What must the admin set up to support this? (Select one!)
Explanation
Wallboard-style slideshows in Jira Cloud are built by cycling between multiple separate dashboards, since there is no built-in tabbed or multi-view layout within a single dashboard. There is no "Wallboard mode" toggle available in dashboard sharing settings. Jira dashboards do not support internal tabs for multiple views. Duplicating a single dashboard with an auto-refresh gadget only refreshes one static layout and does not produce a rotating slideshow across different views.
4. An operations lead at Adatum selects 1,200 work items returned by a broad JQL filter and attempts to apply a bulk edit to update the Priority field on all of them in one operation. The operation fails before completing. What is the most likely cause? (Select one!)
Explanation
Jira Cloud enforces a hard cap of 1,000 work items per bulk operation; selecting 1,200 items exceeds that cap and causes the operation to fail, regardless of which field is being changed. The number of projects spanned is not what triggers the failure here, since the limit is a total item-count cap rather than a per-project threshold. The 1,000-item limit applies to bulk operations generally, not to the Priority field specifically, so no field is exempt from or uniquely restricted by this cap. The failure is a Jira-imposed limit on the operation itself, not a browser session timeout, so raising browser limits would not resolve it.
5. Fabrikam migrates a mature team-managed project into a new company-managed project by bulk-moving its work items. Which THREE of the following must be manually recreated in the destination project, since they do not carry over automatically? (Select three!)
Multiple correct answersExplanation
Company-managed projects rely on shared permission schemes, notification schemes, and custom field contexts, none of which exist in a team-managed project, so Fabrikam's admin must build all three from scratch in the destination project after the bulk move. Work item descriptions and content transfer with the moved issues as part of the basic move operation. Old issue key redirects are created automatically so links to the original keys keep resolving after the move. Global custom field values that are not tied to components or versions are also retained, since they are stored independently of the project-type-specific scheme structures that must otherwise be rebuilt.
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