ABA • CRCM
The ABA CRCM certifies banking and financial services professionals in U.S. regulatory compliance, validating expertise in consumer protection laws, anti-money laundering, Bank Secrecy Act, lending regulations, and risk management. It is recognized as the premier compliance credential for professionals in the financial industry.
Questions
700
Duration
240 minutes
Passing Score
500/800
Difficulty
ProfessionalLast Updated
Mar 2026
The Certified Regulatory Compliance Manager (CRCM) is the premier compliance credential in the U.S. banking and financial services industry, awarded by the American Bankers Association (ABA). It validates a professional's mastery of the broad and complex landscape of federal banking regulations, including consumer protection laws, anti-money laundering requirements under the Bank Secrecy Act, lending and deposit compliance, and enterprise risk management. The designation is federally registered with the United States Patent and Trademark Office and is recognized by banks, financial institutions, regulatory agencies, and consulting firms as the benchmark of compliance expertise.
The exam tests not only knowledge of applicable laws and regulations but also their practical application — assessing candidates as if they were the chief compliance officer of a midsize bank. With over 6,200 active CRCM holders nationwide, the designation signals to employers and regulators alike that the holder possesses current, verified expertise across more than 50 federal laws and regulations organized in tiered importance. Nearly 90% of certified professionals report the designation as valuable to their careers.
The CRCM is designed for experienced banking and financial services compliance professionals who hold a primary role in managing compliance risk. Ideal candidates include Compliance Officers, Compliance Directors, Compliance Analysts, Internal Auditors focused on regulatory compliance, Risk Managers, and regulatory agency examiners. The certification is also well-suited for professionals in compliance consulting practices serving the banking sector.
Candidates typically come from corporate compliance, legal, audit departments, or dedicated compliance practices within consulting firms. The exam is not intended for those whose work involves only executing operational processes with embedded compliance controls — eligible experience must center on program management, monitoring, testing, auditing, or policy administration within U.S. consumer banking regulation.
Candidates must meet one of two experience pathways before sitting for the exam. The first pathway requires a minimum of six years of qualifying U.S. compliance experience within the last ten years, with at least three of those years occurring within the last five years. The second pathway requires three years of qualifying U.S. compliance experience within the last five years, plus completion of two approved compliance training options — such as ABA Compliance Schools or a minimum of 30 credits (where 1 credit equals 50 minutes) of directly relevant compliance training.
All qualifying experience must be U.S.-based and directly related to the federal consumer banking laws and regulations covered on the CRCM Examination Outline. Experience in unrelated industries does not qualify. Eligible roles include examining a bank's compliance program, analyzing data for compliance risk identification, managing compliance monitoring and testing activities, and issue escalation. Execution of operational business processes that incorporate compliance controls does not meet the eligibility threshold.
The CRCM exam consists of 200 questions to be completed within a four-hour (240-minute) time limit. Questions are formatted as multiple-choice (single best answer) and multi-response (select all that apply), and are randomized by topic rather than grouped by regulation or domain. The exam is delivered in English only.
Testing is administered through Meazure Learning at authorized test centers across the United States, or via Live Remote Proctoring (LRP) through the ProctorU platform, which allows candidates meeting technical requirements to test from a private location with a live remote proctor. The scoring scale runs from 0 to 800, with a passing score of 500. Candidates receive an instant pass/fail result at most computer-based test sites. The exam fee is $750 USD, with a retake fee of $450 USD. A minimum of three months must elapse between exam window start dates before a retake is permitted.
The CRCM designation substantially enhances career prospects in the banking compliance field, where many senior roles either require or strongly prefer the credential. Common positions held by CRCM holders include Chief Compliance Officer, Compliance Director, VP of Compliance, Risk Manager, and Compliance Consultant. The certification signals demonstrated expertise to both employers and regulators, and CRCM holders report being recognized as authoritative resources during regulatory examinations — with bank management citing certified staff as a positive indicator in regulator meetings.
Salary data indicates that CRCM holders earn average annual compensation in the range of $85,000 to $125,000, with experienced professionals and senior leaders earning upward of $180,000 depending on institution size, geography, and role. In addition to compensation advantages, active CRCMs receive a complimentary electronic subscription to ABA Risk and Compliance magazine, discounted registration at ABA conferences, access to the Certification Manager tool for tracking continuing education, and annual renewal fee waivers for referring new certification candidates. The credential requires 60 continuing education credits every three years to maintain, keeping holders current with the evolving regulatory environment.
1. Contoso Bank's compliance monitoring team is reviewing TRID disclosures for a closed-end residential mortgage. The original Loan Estimate disclosed a $500 appraisal fee in the zero-tolerance category. At closing, the appraisal fee was $600. Which action should the compliance manager take? (Select one!)
2. Tailspin National Bank is evaluating its flood insurance compliance. A borrower is obtaining a loan secured by a residential building located in a Special Flood Hazard Area. The outstanding loan principal is $180,000, and the building's replacement cost is $300,000. What is the minimum amount of flood insurance coverage the bank must require? (Select one!)
3. Litware Financial denied a consumer's auto loan application based in part on derogatory information found in the applicant's consumer credit report. The compliance officer must ensure that the adverse action notice satisfies both Regulation B and the FCRA. Which elements are required in this combined notice? (Select three!)
Select all that apply4. Northwind National Bank is a large bank with $3.2 billion in total assets. The bank's CRA performance is being evaluated by its primary federal regulator. Which combination of tests will the examiner apply to evaluate the bank's CRA performance? (Select one!)
5. Fabrikam Federal Bank's compliance officer is reviewing the institution's procedures for handling remittance transfers under Regulation E, Subpart B. A customer requests a $500 electronic transfer to a family member in Mexico. The transfer is scheduled for processing at 2:00 PM, and the customer calls back at 2:15 PM requesting cancellation. The compliance officer must determine the customer's cancellation rights. What is the correct analysis? (Select one!)
All exams included • Cancel anytime